Frequently asked questions

The most frequently asked questions about visiting Copenhagen.

If you have questions about Copenhagen Card specifically, go to our FAQ about Copenhagen Card. If you still have questions, please contact us.

How do I get to and from the airport?

The metro is located at the end of the airport arrival hall and will take you to Kongens Nytorv or Nørreport in Copenhagen city centre every four minutes. The journey takes less than 15 minutes.

The regular train is located on the lower level of the airport arrival hall and will take you to Copenhagen Central, Nørreport or Østerport in less than 15 minutes.

You will need a ticket for three zones, which costs DKK 38. If you plan to travel more the same day, you might want to consider getting a 24-hour city pass, which costs DKK 80. You must buy the ticket at the station before entering train or metro. You can use the same ticket for bus, metro and train.

Taxis are also available outside the arrival hall. Taxi fares include VAT and tips, and you can pay with most major credit cards.

How do I pay for my bus, train or metro ticket?

If you are travelling by bus, you can buy your ticket when boarding the bus. Always buy a ticket before boarding the train or metro though. You can buy your ticket in ticket machines, which accept Danish cash and the most common credit cards, or 7 Eleven kiosks at the train and metro stations. In Copenhagen Airport arrival hall and at Copenhagen Central Station there is a DSB ticket office as well as ticket machines. Read more about tickets and prices.

How do I get to Malmö in Sweden?

You can take a train from Copenhagen Central Station to Malmö. It takes approximately 25 minutes to Malmö, and the train stops at Copenhagen Airport too. You need to buy a ticket before boarding the train.

What is the smallest amount I can withdraw in an ATM cash machine?

DKK 100.

I only have a day in Copenhagen. Can I do a walking tour on my own?

Yes, Copenhagen is very accessible on foot. See also our guide to 24 hours in Copenhagen.

Can you recommend a guided tour?

Please see our list of guided tours in Copenhagen.

What should I see in Copenhagen?

Please see our list of top 30 attractions in Copenhagen.

Can you recommend a good restaurant?

Please see our list of restaurants in Copenhagen.

Where can I get a map of Copenhagen?

You can collect a printed city map at the airport, at Copenhagen Visitor Service at Vesterbrogade 4A and at most hotels. For an online map, we refer to www.google.com/maps.

I am travelling with kids. Can you recommend any kid-friendly attractions?

Please see our list of attractions for kids in Copenhagen.

Where can I park my car in Copenhagen?

Please see our list of car parks in Copenhagen.

How do I get to and from the cruise terminal?

Bus 26 serves all terminals to and from Kongens Nytorv square, Copenhagen Central Station, Østerport Station and Copenhagen City Hall Square. Please check the destination on the bus. If it is marked Færgehavn Nord, it will take you to the Freeport or Ocean Quay. If the bus is marked Langelinjekaj, it will take you to Langelinje Quay and Nordre Toldbod.

You will need a two-zone ticket, which costs DKK 24. You must buy the ticket at the station before entering train or metro. You can buy tickets on the bus from the driver. You can use the same ticket for bus, metro and train. Read more about transportation to and from the cruise terminal.

Where can I park my car before commencing my cruise in Copenhagen?

Read about parking right here

Can I buy the City Pass or Copenhagen Card at the port?

No, unfortunately not. You will have to buy a bus ticket (DKK 24) to a train station, where you can buy the city pass or Copenhagen Card. Alternatively, you can walk to Østerport Station or Nordhavn Station in 15 minutes.

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