To be introduced for the start of the 2015 cruise season, Copenhagen Airport is offering a new and optional facility for all cruise ship passengers disembarking in Copenhagen to check-in online for their flights, before leaving the ship. The passenger’s luggage can also be labelled and dropped outside their cabin on-board for onward transmission to Copenhagen Airport and the final destination airport.
Says Cruise Copenhagen Network Director, Claus Bødker: “This exciting new facility – approved by the Danish CAA - offers ‘hassle-free’ travel for our cruise passengers, enhancing their cruise experience on arrival in Copenhagen. Though already operational in the US, I believe Copenhagen is Europe’s first airport to provide such a travel service of convenience. This also provides an opportunity for cruise lines to achieve extra revenue, while the cruise visitor then has more time to spend enjoying the many attractions of Wonderful Copenhagen.”
How on-board airline check-in at Copenhagen Airport works:
• Airline Check-in is performed onboard the ship – by trained crew members - enabling passengers to by-pass the check-in counters at the airport
• Payment for the service will be implemented through the passenger’s credit card
• Boarding passes are distributed onboard and labelled baggage is transported directly from the ship to the airports screening and sorting facility
• Cruise passengers can enjoy the convenience of mobility and proceed directly to the security check point upon arrival at the airport
• Secure procedures are in place for off-airport passenger and baggage processing
For the airlines, the benefits include: effectively increasing both passenger and baggage flows; the optimization of check-in counter capacity; and happier, less-stressed travellers.
Fully operational at Copenhagen Airport from the 2015 season onwards, successful tests on this on-board check-in facility have been carried out during the past year, with participation by airline SAS and Princess Cruises and Holland America Line’s ms Eurodam.