Copenhagen Visitor Service

We have all experienced visiting a new city without knowing where to go, what to see and how to get around. As a cruise guest, your time in each port is limited and therefore Copenhagen Visitor Service is a good place to commence your Copenhagen adventures. Here you will find information on transportation, top attractions, get advice on where to buy the best Smørrebrød and much more.

Ocean Quay - Find the tourist information next to the terminal

When you arrive as a cruise guest at Ocean Quay, stop by the tourist information located just next to the terminal. Buy a Copenhagen Cruise Card, or get help from our friendly staff with all the questions you might have before you start exploring Copenhagen. 

Here is a list of the provided services:

  • Information on the city (events, restaurants, hotels, attractions and much more)
  • Practical information (transportation, bike and car rentals, currency, language and much more)
  • Buy a Copenhagen Cruise Card. Read more about the Copenhagen Cruise Card here.
  • Get a Copenhagen City map for free

See for opening hours here

Langelinie - Be welcomed by the tourist bikes

When you arrive as a cruise guest at Langelinie, our smiling staff will welcome you at the quay from a traditional Danish bike and offer you free Copenhagen City maps and help answer the questions you might have concerning your stay in Copenhagen.

Here is a list of some of the services provided at Langelinie: 

  • Information on the city (events, restaurants, hotels, attractions and much more)
  • Practical information (transportation, bike and car rentals, currency, language and much more)
  • Free Copenhagen City maps

Our staff will stay approx. 2 hours after the arrival of the cruise ship.

If you need more information or want to buy a Copenhagen Cruise Card, we advise you to stop by Copenhagen Visitor Service at Vesterbro. See more information on what to find at Copenhagen Visitor Service at Vesterbro below.

Nordre Tolbod - Stop by Copenhagen Visitor Center at Vesterbro

When you arrive as a cruise guest at Nordre Toldbod, you are already in the heart of Copenhagen ready for adventures! If you need information or inspiration regarding your stay in Copenhagen, stop by Copenhagen Visitor Center at Vesterbrogade 4. The visitor center is located in the heart of Copenhagen across the main entrance to Tivoli Gardens and just around the corner from Copenhagen Central Station.

Get help from our friendly staff and explore the city's official digital guide on the provided touch screens, which provide you with a great number of recommendations on attractions, shopping possibilities, restaurants, hotels, current events and much more. Furthermore, you can discover Copenhagen from a virtual reality perspective, adding a new and fun dimension to your Copenhagen experience. Enjoy all of these facilities and relax in the free Wi-Fi lounge while planning your stay.

Here is a list of some of the services provided:

  • Information on the city (events, restaurants, hotels, attractions and much more)
  • Practical information (transportation, bike and car rentals, currency, language and much more)
  • Buy a Copenhagen Cruise Card. Read more about the Copenhagen Cruise Card here
  • Get a Copenhagen City map for free
  • A virtual reality experience of Copenhagen
  • A SoMe-wall where tourists can share their Copenhagen adventure with other tourists by a hashtag
  • Free Wi-Fi lounge

Address

Vesterbrogade 4
1620 København V

Phone: +45 70 222 442
Fax. +45 70 222 452
E-mail: visitorservice@kk.dk

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