Use of cookies on visitcopenhagen.com

General terms

This policy on the use of cookies (”Cookie Policy”) specifies how Wonderful Copenhagen collects and processes information about you, your device and your behaviour when you visit Wonderful Copenhagen's website www.visitcopenhagen.com, pages on this website and any page corresponding to, reflecting, replacing or serving as backup for this website (the “Website”).

In this Cookie Policy, you can read which information we collect, why we use cookies and for what purpose, who has access to the information, and who to contact if you have any questions about the information collected.

By accepting this Cookie Policy you consent to our collection and processing of the information about you described in this Cookie Policy.

You are entitled at any time to withdraw your consent to our collection and processing of the information on you. If you withdraw your consent, please note that certain parts of the Website will be unavailable to you, since the Website does not work optimally without cookies.

 

What are cookies?

A cookie is a data file that websites store on the user's computer, so that they can recognise the computer during the user’s next visit to the website. Cookies are sent back and forth between the browser and a web server and include, among other things, information about how the website is used.

A cookie is a passive file and cannot spread computer viruses or other malicious programs. It helps to analyse how a website is used so that the webmaster can improve the user experience. In several cases, cookies may be necessary to provide a particular service.

Cookies are usually deleted automatically from the browser when it is closed (so-called session cookies). Cookies can also be set with an expiration date, so that data exists in a shorter or longer period (persistent cookies). Persistent cookies are typically stored on your hard disk.

Cookies can be either first-party cookies or third-party cookies. First-party cookies are allocated by the page the user visits. Third-party cookies are allocated by a third party (e.g. advertisers with content on a certain page) that has elements embedded in the page the user is visiting.

 

Why we use cookis

We use cookies to continually improve your experience with our Website, products and services, for example making the Website quicker and remembering your previous interactions with the Website.

We can use cookies which remain on your device after you close your browser or the application in order to get an impression of the general use of the Website and thereby get statistical information (not personal information) and to improve the contents of the Website.

 

Cookies on visitcopenhagen.com and subdomains

1. Cookies from Google Analytics

At visitcopenhagen.com we use Google Analytics to analyse how users use the site. The information that cookies collect about use (i.e. traffic data and your IP address) is stored on Google’s servers. Wonderful Copenhagen (who runs visitcopenhagen.com and subdomains) uses the information to prepare reports on website activity.  Note: If the law requires it, Google can disclose information to third parties.

Google Analytics create two types of cookies: A persistent cookie that indicates whether the user is recurrent, where the user comes from, what search engine used, keywords, etc. They also use session cookies to show when and how long a user is on the site. We do not compare the IP address with other information that Google holds.

2. Persistent cookies for language provision

Visitcopenhagen.com uses persistent cookies to remember the language used during the user’s last visit on the site. On the next visit to the website, the user will automatically receive the correct language version.

We have the following four cookies generated:

Type: Persistent cookie Name: MARKET_REDIRECT_COOKIE Lifetime: +10 year Description: Keeps the preferred market

Type: Persistent cookie Name: MARKET_REDIRECT_CURRENT Lifetime: +10 year Description: Keeps the preferred market id

3. Flash movies and cookies

Flash cookies are stored on the user's computer by Adobe Flash Player.  In the embedded movies from YouTube and video23, respectively, a browser (HTTP) cookie and a Flash cookie are created.

4. Twitter, Facebook and other social media cookies

Cookies are created through buttons, widgets and "social plugins". If the user is logged in on Facebook simultaneously with a visit to visitcopenhagen.com, Facebook will know that the user has visited visitcopenhagen.com.

5. Cookies from third-party javascript code

Visitcopenhagen.com contains embedded codes (iframes and links with javascript codes) from third parties. These may include advertising, games, booking boxes and others. Persistent cookies, as well as session cookies, can be created from the javascript codes. These cookies allow third-party information about certain actions, i.e. number of clicks, bookings etc.

6. Use of Pixel Tracking

Wonderful Copenhagen uses pixel tracking, which is when a user’s visit to visitcopenhagen.com or a partner site is registered. Pixel tracking is anonymous, which means that no personal information is recorded or stored about the user. Only anonymous data about the user’s navigation on Wonderful Copenhagen’s sites and on partner sites (i.e. airline sites or similar) is registered.

How to reject cookies

You can refuse the use of cookies on your computer by selecting the appropriate settings on your browser. Be aware that without cookies, you may not be able to use all features on the site. Because cookies are in the possession of the user, it is always possible for the user to view, modify or delete these cookies.

We hope that our users will be happy to allow the cookies we set, as they help us improve our website, provide the best services and give the user a better experience.

If you do not wish to use cookies from visitcopenhagen.com, you can - in most of the newer browsers - select “advanced cookie settings” under “internet options” and add visitcopenhagen.com to the list of websites from which you wish to block cookies.

There you can also delete individual cookies or all the cookies the browser has stored.

If you set your browser to refuse cookies in general, you should be aware that there may be functions on different websites that do not work as a result of this.

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