Their finest job is to hand out the Cruise Copenhagen Map in English and German and answer almost every question you must have regarding your hours in Copenhagen, eg. nearest ATM, Taxi companies, public transportation and tourist attractions. There is no Welcome Crew at Freeport but you can still get the Cruise Copenhagen Map in the arrival hall.
In Ocean Quay, the city of Copenhagen has invested in three brand new terminals, which makes it even more convenient to cruise to Copenhagen. The cruise terminals are located about 15-20 minutes from the city center.
The Langelinie Pier is centrally located only 200 meters from the little mermaid and minutes from the city center. As you step off the passenger gangway, you will find an outlet shopping center with small cafés (with free Wifi) and sightseeing busses “Hop on hop off” to show you all the major sights. Regular busses and taxis are easy accessible next to the dock. Restrooms facilities are situated inside the outlet shopping center.
Nrd. Toldbord Quay
Ndr. Toldbod Quay is the smallest quay of Copenhagen's piers and is located only minutes to the Amailenborg Palace, Langelinie pier and in walking distance to the City. At the pier you will find a restaurant and specialty shops.
The Freeport Terminal is located 15 minutes from the Langelinie Pier and close to the city center. Facilities include restrooms, a waiting lounge with Internet access and a kiosk where you can purchase beverages, souvenirs and snacks. Sightseeing busses (hop on hop off), regular busses and taxies are conveniently located as you come off the ship.
The Tourist information is located on Vesterbrogade 4A, near world-famous Tivoli Gardens. There you will find Wonderful Copenhagen tourist information center and hotel booking center: Copenhagen Right Now.