Frequently asked questions about Copenhagen

Frequently asked questions

The most frequently asked questions about visiting Copenhagen.

If you have questions about Copenhagen Card specifically, go to our FAQ about Copenhagen Card. If you still have questions, please contact us or message us on Facebook.com/visitcopenhagen or Twitter.com/visitcopenhagen.

How do I get to and from the airport?

The metro is located at the end of the airport arrival hall and will take you to Kongens Nytorv or Nørreport in Copenhagen city centre every four minutes. The journey takes less than 15 minutes.

The regular train is located on the lower level of the airport arrival hall and will take you to Copenhagen Central, Nørreport or Østerport in less than 15 minutes.

You will need a ticket for three zones, which costs DKK 38. If you plan to travel more the same day, you might want to consider getting a 24-hour pass, which costs DKK 80. You must buy the ticket at the station before entering train or metro. You can use the same ticket for bus, metro and train.

Taxis are also available outside the arrival hall. Taxi fares include VAT and tips, and you can pay with most major credit cards.

How do I get to and from the cruise terminal?

Copenhagen has four cruise terminals, Langelinie Quay, Nordre Toldbod, the Freeport (Frihavnen) and Ocean Quay (Oceankaj). The new cruise terminal Ocean Quay in Copenhagen's North Harbour, Nordhavn, was inaugurated in 2014 and is expected to welcome 60% of cruise calls in Copenhagen.

Bus 26 serves all terminals to and from Kongens Nytorv square, Copenhagen Central Station, Østerport Station and Copenhagen City Hall Square. Please check the destination on the bus. If it is marked Færgehavn Nord, it will take you to the Freeport or Ocean Quay. If the bus is marked Langelinjekaj, it will take you to Langelinje Quay and Nordre Toldbod.

You will need a two-zone ticket, which costs DKK 24. You must buy the ticket at the station before entering train or metro. You can buy tickets on the bus from the driver. You can use the same ticket for bus, metro and train.

If you do not mind walking, you can walk from the Freeport Terminal to Nordhavn Station in 15 minutes, and you can walk from Langelinje Quay and Nordre Toldbod to Østerport Station in 15 minutes or to city centre in 30 minutes.

Where can I park my car before commencing my cruise in Copenhagen?

Ocean Quay: It is possible to use the public car park located approx. 50-100 metres from the ships. There is room for approx. 200 cars, and you have to pay. No advance reservation is possible.

Freeport: Please contact the information counter in the cruise terminal upon arrival. They will arrange for your car to be parked inside a warehouse, if space is available, or alternatively on an outside facility. Your car will be parked on Copenhagen Malmö Port's premises at owner's entire risk and expense. Price: Euro 90 per week and hereafter Euro 15 per day. For further information please contact the cruise terminal manager on tel.: +45 2292 3475.

Langelinje Quay and Nordre Toldbod: Unfortunately, there is no long-term parking at Langelinje Quay and Nordre Toldbod. If you are boarding your cruise ship here, the nearest indoor car park is in Dronningens Tværgade 4, 1302 Copenhagen. Price: DKK 320 per day.

Can I buy the City Pass or Copenhagen Card at the port?

No, unfortunately not. You will have to buy a bus ticket (DKK 24) to a train station, where you can buy the city pass or Copenhagen Card. Alternatively, you can walk to Østerport Station or Nordhavn Station in 15 minutes.

How do I pay for my bus, train or metro ticket?

You cannot buy a City Pass nor a Copenhagen Card at the port. You will have to buy a bus ticket (DKK 24) to a train station, where you can buy the city pass or Copenhagen Card. Alternatively, you can walk to Østerport Station or Nordhavn Station in 15 minutes.

How do I get to Malmö in Sweden?

You can take a train from Copenhagen Central Station to Malmö. It takes approximately 25 minutes to Malmö, and the train stops at Copenhagen Airport too. You need to buy a ticket before boarding the train.

What is the smallest amount I can withdraw in an ATM cash machine?

DKK 100.

I only have a day in Copenhagen. Can I do a walking tour on my own?

Yes, Copenhagen is very accessible on foot. See also our guide to 24 hours in Copenhagen.

Can you recommend a guided tour?

Please see our list of guided tours in Copenhagen.

What should I see in Copenhagen?

Please see our list of top 30 attractions in Copenhagen.

Can you recommend a good restaurant?

Please see our list of restaurants in Copenhagen.

Where can I get a map of Copenhagen?

You can collect a printed city map at the airport, at Copenhagen Visitor Service at Vesterbrogade 4A and at most hotels. For an online map, we refer to www.google.com/maps.

I am travelling with kids. Can you recommend any kid-friendly attractions?

Please see our list of attractions for kids in Copenhagen.

Where can I park my car in Copenhagen?

Please see our list of car parks in Copenhagen.

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