Copenhagen Visitor Service

If you need help or inspiration during your stay in Copenhagen, Copenhagen Visitor Service is a good place to start. If you need a map of the city, or if you want to buy a Copenhagen Card with access to top attractions and unlimited public transport, then the friendly staff at the tourist office can also help you with that. Or maybe you just want to rest your feet while enjoying a good cup of coffee and writing an email home.

Copenhagen Visitor Service is located on Vesterbrogade 4, across the street from the main entrance to Tivoli Gardens and just around the corner from Copenhagen Central Station. The large and bright premises also house one of the city's best bakeries, Lagkagehuset, where you can buy a cup of coffee, a sandwich or strawberry cake.

On the shelves you will find brochures and the official city map, which is a great tool for getting an overview of Copenhagen and its many attractions. With the map in hand, you will easily and effortlessly locate all the gems of the city. In the middle of the room, you will find inspiration for some of the best places in Copenhagen, and what is happening in the city right now, and then of course there are the friendly and knowledgeable guides, who are ready with personal advice and tour suggestions.

You can book sightseeing tours as well as buy quality posters and postcards from Copenhagen.

But you can also search for information yourself on current events, shops, restaurants, nightlife and attractions on the information screens in the window section - and if you brought your smartphone or tablet, you can download the content from there, put it in your pocket and take it with you wherever you are in the city.

Relax in the free Wi-Fi lounge

Copenhagen Visitor Service is a place where you can take your time to be inspired and find the information you are looking for. If you just need a rest after a walk around town, the visitors centre is your oasis in Copenhagen. Feel free to sit down with a cup of coffee in the lounge in the back.

Here you can relax in Danish design from Hay and enjoy the sight of the aesthetic and classic Copenhagen posters from Ib Antoni. If you brought your own tablet, smartphone or computer, you can use the free Wi-Fi to search for information online, download apps, check your emails, tweet, share a photo on instagram or make a Facebook post from your time in Copenhagen. If you are running low on battery, you can also charge your devices in the lounge.

Whatever your needs, you are welcome in Copenhagen Visitor Service - and in Copenhagen.

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Where to find Copenhagen Visitor Service

Vesterbrogade 4
1620 Copenhagen V

Tel.: +45 70 222 442
Fax. +45 70 222 452

Opening hours in 2017

1 January - 28 February:
Mon - Fri: 9 - 17
Sat: 9-16 
Sun: Closed 

1 March - 30 April:
Mon - Fri: 9-17
Sat: 9-16
Sun: 9-16 

1 May - 30 June: 
Mon - Fri 9-18
Sat: 9-18
Sun: 9-16

1 July - 30 August:
Mon - Fri: 9-20
Sat: 9-18
Sun: 9-18

Mon - Fri: 9-18
Sat: 9-16
Sun: 9-16

1 October - 30 November:
Mon - Fri: 9-17
Sat: 9-16
Sun: Closed

Mon - Fri: 9-17
Sat: 9-16
Sun: 9-16


Closed on:
Easter Monday
24 and 25 December
1 January 

The telephones are open all year round Monday - Friday 10:00 - 16:00

Tivoli | Top attractions | VisitCopenhagen

Top 30 attractions

Most of Copenhagen's major attractions are within walking distance. Here you will find a guide to the 30 most visited in Copenhagen and the capital region.